Return & Freshness Guarantee

7-Day Bloom Promise

If your flowers don't last, we'll make it right — no questions asked, within the first week of delivery.

Not Happy With Your Bouquet?

Contact us within 24 hours of delivery with a photo of the arrangement, and we'll send a free replacement or issue a full refund.

Flowers Wilting Early?

If your flowers don't last at least 5 days with proper care, reach out any time within 7 days of delivery and we'll make it right.

Wrong or Damaged Order

If your order arrives incorrect or damaged in transit, let us know immediately and we'll arrange a same-day replacement where possible.

Cancellations & Changes

Orders can be changed or canceled for a full refund up to 4 hours before the scheduled delivery or pickup time.